Terms and Conditions 

Effective Date: November 1st, 2018
Last Updated: 26/12/2024

Thank you for choosing Practical DevSecOps for your training. This Course Agreement (hereinafter “Agreement”) and these Terms and Conditions are important and affect your legal rights.

Please read these terms and conditions carefully before purchasing an Online Course and/or Taught Course.  You are advised to print a copy for your records.

These terms and conditions are in addition to the Website Disclaimer and apply to the sale of any Course. In case of any inconsistency  or conflict between our Website Disclaimer, these terms and conditions, and any Course Specific Terms and Conditions,  the conflict shall be resolved in  the following order of priority:

• Course Specific Terms and Conditions;
• These Standard Terms for the Purchase of Online and Taught Courses;
• Website Disclaimer.

However, these documents shall, as far as possible, be interpreted together to give effect to their collective intent.

This Course Agreement is entered into by and between Hysn Pte Ltd, a corporation duly incorporated under the laws of the Republic of Singapore (hereinafter referred to as the “Course Provider,”) and you (hereinafter referred to as the “participant”.

All provisions, terms, and conditions set forth in this Agreement, including any amendments or supplementary terms, are hereby expressly incorporated by reference.  This Agreement shall govern the use of all course materials including but not limited to pages, labs, screens, and any supporting material  (all collectively referred to as “Course”) and any services provided by the Course Provider through the Course (“Services”) and/or accessible through the Course Provider’s websites (“Website”).

 

Article 1 – DEFINITIONS:

For the purposes of this Agreement, the following terms shall be defined as set for the below:

1. Course Provider/ us/ we refers to Hysn Pte Ltd,  the creator, operator, and publisher of the Course. The Course provider is responsible for providing the Course. The term Course Provider, us, we, our, ours, and other first-person pronouns shall refer to the Course Provider, as well as, where applicable, its employees, affiliates and authorised representatives.
2. Participant/ You/user, refers to the individual or entity participating in the Course. The terms participant, you, user, and other second-person pronouns shall refer to the participant.
3. Parties refers collectively to the parties to this Agreement, i.e. ,the Course Provider and the participant.
4. Website refer to the Course Provider’s websites, including but not limited to www.practical-devsecops.com, portal.practical-devsecops.training, and drive.practical-devsecops.training and shall include any associated subdomains or related sites.
5. Course refers to any training program or educational course provided by the Course Provider through the Course Provider’s platform, Virtual/Online Instructor-Led Training or In-Person Instructor-Led Training.
6. Taught Course refers to a course taught by the Course Provider in a classroom setting where the participant attends in person.
7. Fees refers to the payments s paid by the participant to the Course Provider for the Course or Services.  The Course fees are as outlined on the website (https://www.practical-devsecops.com/) and shall be determined at the time of registration.

 

Article 2 – ASSENT & ACCEPTANCE:

By purchasing and participating in the Course, you hereby warrant that you have read, understood and reviewed this Agreement and that you voluntarily agree to be bound by its terms and conditions. If you do not agree to be bound by this Agreement, you may cease your participation in the Course immediately.

Should you choose to withdraw after purchase, you hereby acknowledge that you will not be entitled to any refund. The Course Provider shall only provide the Course to you upon your assent to this Agreement. Your continued participation in the Course constitutes acceptance of and agreement to be bound by these terms.

 

Article 3 – AGE RESTRICTION:

You must be at least 18 (eighteen) years of age to use this Website, participate in the Course or access any Services provided  herein. By participating in the Course, you hereby represent and warrant that you are at least 18 years of age and have the legal capacity to enter into and be bound by this Agreement. The Course Provider assumes no responsibility or liability for any misrepresentation of your age. If the Course Provider becomes aware that you are under the age of 18, your access to the Course and any Services may be revoked immediately.

 

Article 4 – LICENSE TO USE WEBSITE & ACCESS COURSE MATERIALS:

We providecertain proprietary or non-proprietary information upon you subscribing and accessing our Course including through.  Website. Such information may include, but is not limited to, documentation, data, instructional content, manner/schedule of courses and/or  other materials developed by us that may assist in your participation in the Course (“Materials”). Subject to the terms and conditions of this Agreement, we grant you a non-exclusive, non-transferable, non-sublicensable, limited, and revocable license to use and access the Materials solely in connection with your participation in the Course and in connection with your authorized use of the website.

You shall not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit the Materials for any purpose other than as expressly permitted under this Agreement. This license shall automatically terminate upon your completion of the Course, your cessation of participation in the  Course or use of the Website, or upon termination of this Agreement. Upon termination of this license, you must immediately cease all use of the Materials and, if applicable, delete or destroy any copies in your possession, except as otherwise required by law.

Nothing in this Agreement shall be construed as granting you any ownership rights in or to the Materials, and all rights not expressly granted herein are reserved by us.

 

Article 5 – COURSE TERMS:

After purchasing the Course, you may required to wait until the designated  Course Start Date before you can begin accessing its content. You are required to  complete the Course by the specified Course End Date.

Regardless of whether you complete the Course by the specified Course End Date, your course and access to its materials will automatically expire 3 years for video access and  30/60 days for labs, depending on the course. For more details on course inclusions, please refer to the link – https://www.practical-devsecops.com/pricing/ .

If the Course includes an exam voucher, the voucher shall remain valid for  6 (six) months from the date of lab expiry. Any unused exam voucher beyond this period shall be forfeited without refund or extension.

Upon successful completion of the Course, you will receive a certificate of completion as evidence of your participation and fulfillment of the Course requirements. The issuance of this certificate does not guarantee any specific skills, knowledge, professional qualification, licensure, or employment outcome.

The Course and any its accompanying Materials including but not limited to documentation, study guides, presentations, videos, assessments, or proprietary content are intended for your individual use only. You shall not share,  distribute, reproduce, or otherwise make the Course or Materials available to any third party.

If we reasonably suspect that the Course or Materials are being shared and/or that you have shared your log-in credentials with any party, or have otherwise provided unauthorized access to the Course or Materials, we reserve the right to immediately terminate your access to the Course without prior notice, revoke any certificate issue to you, pursue any legal remedies available under applicable law at our sole and exclusive discretion. No refunds shall be provided in such cases.

We do not offer any representations, warranties or guarantees with regard to our Course or Course Materials. You hereby acknowledge and agree:

A) You are solely and exclusively responsible for the choices that you make with regard to this Course, the Materials contained within it, including but not limited to applying the knowledge gained, making business or professional changes, or taking any actions based on the Materials provided;

B) You are solely and exclusively responsible for your own mental health, physical health, business decisions, and any other actions or inaction resulting from your engagement with the Course;

C) We are not liable for any direct, indirect, incidental, consequential, or special damages, nor for any outcomes, successes, failures, losses, or consequences that arise from  your participation in the Course;

 

Article 6 – INTELLECTUAL PROPERTY:

You agree and acknowledge that the Materials, the Course, the Website, and any other Services provided by the Course Provider are the sole property of the Course Provider, including but not limited to copyrights, trademarks, trade secrets, patents, proprietary information, designs, logos, text, graphics, software, audio, video, course materials, methodologies, and other intellectual property (“Company IP”) whether registered or unregistered, or licensed by the Company. You hereby expressly agree that the Company owns all rights, title, and interest in and to the Company IP and that you will not use the Company IP for any unlawful or infringing purposes. You agree not to copy, modify, reproduce,  distribute, sublicense, display, publish, transmit, create derivative works from, or otherwise exploit  the Company IP in any way, other than your authorized participation in the Course. You shall not engage in any act that may infringe upon, dilute, or misappropriate the Company IP, including but not limited to, register ar attempt to register  any new trademarks, trade names, service marks or Uniform Resource Locators (URLs), that are identical, or confusingly similar to the Company IP.  You may not Reverse engineer, decompile, or attempt to derive the source code of any software, tools, or proprietary content provided by the Company;Any unauthorized use of the Company IP shall constitute a material breach of this Agreement and may result in immediate termination of your access to the Course, in addition to any other legal remedies available to the Company under applicable law.

You may only use the Company IP with the explicit prior written consent of the Company, and any permitted use shall be subject to the terms and limitations specified in such written authorization.

Nothing in this Agreement shall be construed as granting you any license, express or implied, to use the Company IP except as expressly permitted herein. All rights not expressly granted are reserved by the Company.

 

Article 7 – YOUR OBLIGATIONS:

As a participant in the Course, you will be asked to register with us. When you do so, you must select a user identifier, which may be your email address or any other unique identifier, and create a secure password. You may also be required to provide personal information, including, but not limited to, your name, contact details, identification proof, and billing information. By registering for the Course, you hereby affirm and agree that, you are responsible for ensuring the accuracy of the information provided by you. This identifying information will enable you to participate in the Course. You must not share such identifying information with any third party, and if you discover that your identifying information has been compromised, you agree to notify us immediately in writing ( Email notification is acceptable). You are solely responsible for maintaining the safety and security of your identifying information as well as keeping us apprised of any changes to your identifying information. Any unauthorized access resulting from your failure to secure your credentials shall be your responsibility. Any attempt to provide false, misleading, or inaccurate information, or to use the Course or Website for fraudulent or unlawful purposes shall be grounds for immediate termination of this Agreement and may result in legal action.

The billing information you provide us, including credit card, billing address ,and other payment information, is subject to the same confidentiality and accuracy requirements as the rest of your identifying information. . In any event the Course Provider shall have necessary security in place for protection of privacy and confidentiality of such information provided.

Providing false or inaccurate information or using the Course or the Website to further fraud or unlawful activity is grounds for immediate termination of this Agreement.

Through your participation in the Course and your use of the Website, you may be permitted to post materials to the Course pages and other parts of the Website (“User Contributions”). You hereby grant Course Provider a royalty-free, non-exclusive, worldwide license to copy, display, use, broadcast, transmit and make derivative works of User Contributions you post. The Course Provider claims no further proprietary rights in your User Contributions.

You are solely responsible for the content you post. Course Provider is not responsible for User Contributions nor does the Course Provider endorse any opinion contained in any User Contribution. The Course Provider may, but has no obligation to, monitor, review, or edit User Contributions. In all cases, the Course Provider reserves the right to remove or disable access to any User Contributions for any or no reason, including but not limited to, User Contributions that, in the Course Provider’s sole discretion, violates the Agreement or the Terms of Use of the website. Course Provider may take these actions without prior notification to you or any third party. Removal or disabling of access to User Contributions shall be at Course Provider’s sole discretion, and the Course Provider does not promise to remove or disable access to any specific User Contributions.

You also agree to comply with the “Acceptable Use” provision of this Agreement for all User Contributions that you post, including and especially to not violate the intellectual property rights of any third party through your User Contributions.

You also agree to post any defamatory, unlawful or offensive content and not engage in unauthorised commercial activities or promotions.

If you feel that any of your intellectual property rights have been infringed or otherwise violated by the posting of information or media by another user, please contact us and let us know.

OBLIGATIONS: As a participant in the Course, you will be asked to undertake and complete the following obligations:

1. You are obliged to complete the exam on or before the exam voucher expires. Exam voucher expires 6 months after the lab expiration date.
2. You are obliged to complete the lab exercises within the allowed lab access duration. Every course comes with Free 30/60 days of Lab access depending on the course, extra lab time can be purchased on the website.

Failure to meet these obligations may impact your eligibility for certification and continued access to the Course.

 

Article 8 – PAYMENT & FEES:

As noted above, the total Fees for the Course are as specified on the website for the particular course you have selected. The entirety of the Fees are due and payable upon your registration in the Course. No payment plans or installment plans are available.

The refund policy set forth on the Website in regard to a Course is hereby incorporated by reference as if fully set forth herein.

Unless otherwise specified at the time you purchase, the Fees are exclusive of VAT or other local taxes, and any delivery costs payable in respect of the delivery of Course Material to you.

Each of these costs will be set out on the Website or conveyed to you over the telephone or an email prior to your purchase of the Course.

Any fees charged by your debit or credit card provider in connection with your purchase of the Course are on your own account and Practical DevSecOps shall not be in any manner whatsoever responsible for these. In any event the Course Provider shall have necessary security in place for protection of privacy and confidentiality of such information provided.

You shall be responsible for all costs you incur in connection with your attendance at any Taught Courses or your access to any Online Course.

 

Article 9 – REFUND POLICY:

Refunds will be processed (excluding the payment processing fees of $50 USD or equivalent), unless you have

1. Already begun the course
2. Downloaded your course materials or scheduled an exam
3. Three or more months have passed since purchasing the product ( for courses yet to be started only)

Please note that payment will be adjusted accordingly if you have purchased the course through  promotions and offers.

If you are eligible for the refunds, it will take up to 2 days to process the said refund after making requisite deductions. The refund status would be reflected after 3-5 days in the account of your bank or the original payment provider.

All refund requests must be submitted in writing via email to the Course Provider’s designated support contact. The refunds shall only be issued to the original payment method used at the time of purchase.

The Course Provider reserves the right to update or modify this refund policy at any time, with such changes being applicable to future purchases only.

 

Article 10 – RIGHT TO ADMISSION:

1. HYSN PTE LTD (“we,” “us,” or “our”) maintains absolute discretion in matters concerning the admission of participants to any of our training programs, courses, or educational services.
2. We expressly reserve the right to:
   1. Accept or deny admission to any applicant or prospective student
   2. Determine eligibility for enrolment in any course or program
   3. Make all final decisions regarding student admission
   4. Reject any application for admission with or without stating a reason
3. Our decision regarding admission shall be final and binding. We are not obligated to provide any explanation or justification for our admission decisions.
4. By applying to our programs or courses, applicants acknowledge and agree that:
   1. Submission of an application does not guarantee admission
   2. Meeting the basic eligibility criteria does not create any right to admission
   3. We may deny admission at any stage of the application process

We reserve the right to update, modify, or amend our admission policies, criteria, and procedures at any time, without prior notice. Any such changes shall apply to all current and future applicants.

 

Article 11 – COURSE & CERTIFICATION REVOCATION:

1. HYSN PTE LTD (“we,” “us,” or “our”) reserves the absolute right to revoke, cancel, or invalidate any course, certification, credential, or completion document issued to a student/participant under the following circumstances:
2. Grounds for Revocation include, but are not limited to:
   1. Violation of Non-Disclosure Agreement (NDA)
   2. Breach of Terms of Use or Terms of Service
   3. Sharing of course materials, content, or proprietary information without authorization
   4. Misrepresentation or fraudulent use of the certification
   5. Academic dishonesty or cheating during the certification process
   6. Violation of any applicable code of conduct
   7. Any action that compromises the integrity or reputation of our course and certification program
3. Revocation Process and Effects:
   1. We may initiate revocation proceedings at our sole discretion
   2. The individual shall be notified of the revocation via registered email
   3. Upon revocation, the individual must:
      1. Immediately cease using or displaying the certification
      2. Return any physical certificates or credentials if requested
      3. Remove all references to the certification from professional profiles and documents
   4. Revocation decisions are final and binding
4. Post-Revocation:
   1. The individual shall not be entitled to any refund of fees paid
   2. The certification shall be permanently invalidated
   3. We reserve the right to inform relevant third parties about the revocation
   4. The individual may be barred from pursuing future certifications with us

 

Article 12 – ACCEPTABLE USE:

You hereby agree not to use the Course or the Website for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Course or the Website in any way that could damage the Course, Website, Services, or general business of the Course Provider.

You further agree not to use the Course or the Website:

1. To harass, abuse, or threaten others or otherwise violate any person’s legal rights;
2. To violate any intellectual property rights of the Course Provider or any third party;
3. To upload or otherwise disseminate any computer viruses or other software that may damage the property of another;
4. To perpetrate any fraud;
5. To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme;
6. To publish or distribute any obscene or defamatory material;
7. To publish or distribute any material that incites violence, hate, or discrimination towards any group;
8. To unlawfully gather information about others in violation of applicable data protection laws.

We reserve the right to investigate, suspend, terminate, or take legal action against any user found to be violating this Article. Actions we may take include, but are not limited to Immediate termination of access to the Course, Website, or related Services; Revocation of certifications or credentials if applicable; invoking legal action, including claims for damages and reporting violations to law enforcement or regulatory authorities.

 

Article 13 – NO LIABILITY:

The Course and Website are provided for informational purposes only. You acknowledge and agree that any information posted in the Course, in the Materials, or on the Website is not intended to be legal advice, medical advice, or financial advice, and no fiduciary relationship has been created between you and us. You further agree that your participation in the Course is your sole decision. . The Course, Website, and Materials are provided “as is” and “as available”, without warranties of any kind. We do not assume responsibility or liability for any advice or other information given in the Course, in the Materials, or on the Website.

 

Article 14 – REVERSE ENGINEERING & SECURITY:

You agree not to undertake any of the following actions:

1. Reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the Course or Website;
2. Violate the security of the Course or Website through any unauthorized access, circumvention of encryption or other security tools, data mining, or interference to any host, user, or network.

Any violation of this  Article 14 shall constitute a material breach of this Agreement and may result in Immediate termination of access to the Course and Website, Legal action to seek damages, injunctions, or other appropriate remedies including notification of the violation to Regulatory and Statutory Authorities as per applicable law.

 

Article 15 – DATA LOSS:

We do not assume or accept responsibility for the security of your account or content. You agree that your participation in the Course or use of the Website is at your own risk.

 

Article 16 – INDEMNIFICATION:

You agree to defend and indemnify the Course Provider and any of our affiliates (if applicable) and hold us harmless against any and all legal claims and demands, including reasonable attorney’s fees, which may arise from or relate to your participation in the Course, your use or misuse of the Website, your breach of this Agreement, or your conduct or actions. You agree that we shall be able to select our own legal counsel and may participate in our own defense if we wish.

The Course Provider will not indemnify you in any circumstances, as your purchase and participation in the course is at your own will and risk.

 

Article 17 – SPAM POLICY:

You are strictly prohibited from using the Course, the Website, and the underlying infrastructure for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails, engage in or facilitate any unauthorized advertising or promotional activities that violate applicable laws regarding electronic communications, including GDPR and other applicable laws.  Any violation of this Spam Policy will result in immediate suspension or termination of your access to the Course and Website. The Course Provider shall pursue legal action for any damages, claims, or losses resulting from such activities and notify regulatory and statutory authorities of such violation as per applicable law.

 

Article 18 – MODIFICATION & VARIATION:

We may, from time to time and at any time without notice to you, modify this Agreement. You agree that we have the right to modify this Agreement or revise anything contained herein. You further agree that all modifications to this Agreement are in full force and effect immediately upon posting on the Website and that modifications or variations will replace any prior version of this Agreement, unless prior versions are specifically referred to or incorporated into the latest modification or variation of this Agreement.

To the extent any part or sub-part of this Agreement is held ineffective or invalid by any court of law, you agree that the prior, effective version of this Agreement shall be considered enforceable and valid to the fullest extent.

 

Article 19 – ENTIRE AGREEMENT:

This Agreement constitutes the entire understanding between the Parties with respect to the Course. This Agreement supersedes and replaces all prior or contemporaneous agreements or understandings, written or oral.

 

Article 20 – SERVICE INTERRUPTIONS:

We may need to interrupt your access to the Course to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that your access to the Course and/or Website may be affected by unanticipated or unscheduled downtime, for any reason and the Course Provider  shall have no liability for any damage or loss caused as a result of such downtime.

 

Article 21 – TERM, TERMINATION & SUSPENSION:

We may terminate this Agreement with you at any time for any reason, with or without cause. We specifically reserve the right to terminate this Agreement if you violate any of the terms outlined herein, including, but not limited to, violating the intellectual property rights of us or a third party, failing to comply with applicable laws or other legal obligations, and/or publishing or distributing illegal material. You may also terminate this Agreement at any time by contacting us and requesting termination. At the termination of this Agreement, any provisions that would be expected to survive termination by their nature shall remain in full force and effect.

Following termination of the Agreement, Supplier shall, at the choice of the participant, delete all personal data processed on behalf of participant  and certify to the participant that it has done so, or, return all the personal data to Customer and delete existing copies. Until the data is deleted or returned, the processor shall continue to ensure compliance with this Data Protection

Please be advised that terminating this Agreement does not automatically entitle you to a refund or compensation in any manner.

 

Article 22 – NO WARRANTIES:

You agree that your participation in the Course and your use of the Website is at your sole and exclusive risk and that any Services provided by us are on an “As Is” and “As Available” basis. We hereby expressly disclaim any and all express or implied warranties of any kind, including, but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. We make no warranties that the Course or Website will meet your needs or that the Course or Website will be uninterrupted or error-free except the reasonable measures provided by the Course Provider as required by law.  We also make no warranties as to the reliability or accuracy of any information in the Course or on the Website, and no guarantees of any outcome from reliance on the information we provided in the Course. You agree that any damage that may occur to you, through your computer system, or as a result of loss of your data from your participation in the Course or your use of the Website is your sole responsibility and that we are not liable for any such damage or loss.

 

Article 23 – LIMITATION ON LIABILITY:

We are not liable for any damages that may occur to you as a result of your participation in the Course or your use of the Website, to the fullest extent permitted by law, as noted above. The maximum liability of Course Provider arising from or relating to this Agreement is limited to the greater of one hundred ($100) US Dollars. This section applies to any and all claims by you, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.

 

Article 24 – GENERAL PROVISIONS:

1. LANGUAGE: All communications made or notices given pursuant to this Agreement shall be in the English language.
2. JURISDICTION, VENUE and CHOICE OF LAW: Through your participation in the Course and your use of the Website, you agree that the laws of  the Republic of Singapore shall govern any matter or dispute relating to or arising out of this Agreement, as well as any dispute of any kind that may arise between you and the Course Provider, with the exception of its conflict of law provisions. In case any litigation specifically permitted under this Agreement is initiated, the Parties agree to submit to the personal jurisdiction of the state and federal courts of the Republic of Singapore.
   The Parties agree that this choice of law, venue, and jurisdiction provision is not permissive, but rather mandatory in nature. You hereby waive the right to any objection of venue, including assertion of the doctrine of forum non conveniens or similar doctrine.
3. ARBITRATION: In case of a dispute between the Parties relating to or arising out of this Agreement, the Parties shall first attempt to resolve the dispute personally and in good faith. If these personal resolution attempts fail, the Parties shall then submit the dispute to binding arbitration. The arbitration shall be conducted in the Republic  of Singapore. The arbitration shall be conducted by a single arbitrator, and such arbitrator shall have no authority to add Parties, vary the provisions of this Agreement, award punitive damages, or certify a class. The arbitrator shall be bound by applicable and governing Federal law as well as the law of the Republic  of Singapore. Each Party shall pay their own costs and fees. Claims necessitating arbitration under this section include, but are not limited to: contract claims, tort claims, claims based on Federal and state law, and claims based on local laws, ordinances, statutes or regulations. Intellectual property claims by us will not be subject to arbitration and may, as an exception to this sub-part, be litigated. The Parties, in agreement with this sub-part of this Agreement, waive any rights they may have to a jury trial in regard to arbitral claims.
4. ASSIGNMENT: This Agreement, or the rights granted hereunder, may not be assigned, sold, leased, or otherwise transferred in whole or part by you. Should this Agreement, or the rights granted hereunder, by assigned, sold, leased, or otherwise be transferred by the Course Provider, the rights and liabilities of the Course Provider will bind and inure to any assignees, administrators, successors, and executors.
5. SEVERABILITY: If any part or sub-part of this Agreement is held invalid or unenforceable by a court of law or competent arbitrator, the remaining parts and sub-parts will be enforced to the maximum extent possible. In such conditions, the remainder of this Agreement shall continue in full force.
6. NO WAIVER: In the event of failure to enforce any provision of this Agreement, this shall not constitute a waiver of any future enforcement of that provision or of any other provision. Waiver of any part or sub-part of this Agreement will not constitute a waiver of any other part or sub-part.
7. HEADINGS FOR CONVENIENCE ONLY: Headings of parts and sub-parts under this Agreement are for convenience and organization, only. Headings shall not affect the meaning of any provisions of this Agreement.
8. NO AGENCY, PARTNERSHIP, OR JOINT VENTURE: No agency, partnership, or joint venture has been created between the Parties as a result of this Agreement. No Party has any authority to bind the other to third parties.
9. FORCE MAJEURE: We are not liable for any failure to perform due to causes beyond our reasonable control including, but not limited to, acts of God, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature, technical and technological events such as power outages, system failures, cyber attacks, data breaches or technological malfunctions and natural disasters, and other acts which may be due to unforeseen circumstances.
10. ELECTRONIC COMMUNICATIONS PERMITTED: Electronic communications are permitted to both Parties under this Agreement, including e-mail or fax. For any questions or concerns, please email us at the following address: privacy [at] practical-devsecops [dot] com