Privacy Policy

Your privacy is important to Hysn Pte Ltd and its Affiliates. As a result, we’ve developed this Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions by contacting privacy [at] practical-devsecops [dot] com.

A. Overview

Hysn Pte Ltd and its affiliates (herein collectively “Hysn”) makes reasonable efforts to protect the privacy of your personal information. This Privacy Policy was created to demonstrate our commitment to fair information practices. This Privacy Policy covers Hysn’s use of personal information that we collect in the normal course of our business, when you use our corporate websites or applications, when you use our software and Hosted Services, and when you otherwise interact with us, including when you attend events hosted or attended by Hysn and when you contact us through our third-party partners for customer support (collectively, the “Services”).

Our legal basis for collecting and using personal information will depend on the personal information concerned and the specific context in which we collect it. In most cases, the lawful basis will be that the processing:
(i) is necessary for our legitimate interests in carrying out our business with you, including direct marketing, provided those interests are not outweighed by your rights and interests, or
(ii) is necessary to perform a contract with you. Where processing is based on your consent, we will identify the processing purposes and provide you with relevant information to make the processing fair and transparent. If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.

Our Services are not directed to anyone under the age of 16, and Hysn does not knowingly solicit or collect information from anyone under 16 years of age. If you are a parent or guardian and believe we may have collected information about a child, please contact us at privacy [at] practical-devsecops [dot] com.

B. Collection and Sources of Information

Depending on the context in which you interact with us, Hysn may collect or receive the following information:

Account and Profile Information:

This includes information you provide when you create an account with our Services, request a trial, contact support, register for events, complete surveys and may include name, username, email address, phone number, company name, state, country, LinkedIn URL, Twitter URL, GitHub URL, and your photo.

Service Information:

When you use our Services, we receive information generated through your use of the Services, either entered by you or others who use the Services or from the Services infrastructure itself.

This information may include but is not limited to:

Name, username, company/organization details(enterprise Dashboard)
Contact information
Location data (based on IP address)
Usage patterns and preferences

Performance and Usage Data:

We collect statistical, usage, configuration, and performance data to:

Monitor service performance and stability
Address technical or security issues
Provide support services
Improve our Services

This data is de-identified and aggregated before being used for analysis.

Payment Information:

We use third-party payment processors and do not store payment card information directly. Our payment processors maintain their own privacy policies regarding data handling. The privacy policies of our current third party processors may be viewed at https://stripe.com/us/privacy and https://www.paypal.com/webapps/mpp/ua/privacy-full

Automatically Collected Information:

When you access our Services, we may collect information about your engagement on our corporate websites, content you provided during chat interactions with our third-party partners, forums, and forms, and user experience and session replay technology, where applicable, to understand how you interact with our websites or apps.

C. Use of Collected Information

We use the information we collect for the following purposes:

To provide and maintain our services
To process transactions and send related information
To respond to inquiries and provide support
To improve and personalize user experience
To communicate about services and updates
To monitor service performance and security
To comply with laws and regulations that apply to us or third parties with whom we work, and comply with requests from regulatory agencies, law enforcement, and other public and government authorities.
To protect our rights and prevent misuse
Hysn does not sell or rent personal information to third parties. We may share information with third parties only as described in this Privacy Policy.
Hysn utilizes marketing automation tools provided by third-party partners to streamline our communications and deliver targeted content or promotions based on your interests and interactions with our platform.
Hysn may personalize your experience by using data to customize recommendations, content, or features to better suit your preferences

Hysn does not use personal information to train its artificial intelligence models. Content such as performance and usage data may be used to support intelligent features that provide knowledge-based insights and advanced query results to users. These tools leverage artificial intelligence, machine learning, and other technologies to process data-driven content solely for delivering these intelligent features.

D. Cookies and Similar Technologies

Hysn and our third-party partners, such as our advertising and analytics partners, use cookies and similar technologies to make our websites and applications work, and to learn more about our users and their likely interests as well as information relating to their visits and interactions with a website or application.

Use of Cookies. We may collect various forms of information such as entry and exit points for our websites (i.e., referring URLs or domain names), website traffic statistics, operating system, and browser type (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the sites. In addition, when you request pages on our sites, our servers automatically log your IP address. Depending on the cookie, the cookie may expire at the end of your browser session or may stay (or “persist”) on your computer until the expiration date specified in the cookie.

Controlling or Modifying Cookies. If you accept a cookie, you can delete it at any time (e.g., as soon as you leave our websites) through your web browser. If you do not wish to receive cookies or wish to manage when you accept cookies in general, you can set your browser to reject cookies or to alert you when a cookie is placed on your computer. If you choose to decline cookies, you may not be able to use certain features or functionality of our Services that depend on your web browser accepting cookies. Where required, Hysn obtains consent prior to using cookies.

Analytics. Hysn uses analytical services provided by Google to monitor our Services, such as Google Analytics. You can find out more about the types of analytical data collected, how that data is processed, and how to opt out of certain features by visiting www.google.com/policies/privacy/partners/.

E. Data Protection Measures

We implement appropriate technical and organizational measures to ensure security, including:

Encryption of data in transit and at rest
Access controls and authentication
Regular security assessments
Employee training
Incident response procedures
Business continuity plans

F. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Object to processing
Data portability
Withdraw consent

To make a request, please contact us at privacy [at] practical-devsecops [dot] com. We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the personal information subject to the request. We may need to request additional personal information from you in order to verify your identity and protect against fraudulent requests. If you maintain a password-protected account with us, we may verify your identity through our existing authentication practices for your account and require you to re-authenticate yourself before disclosing or deleting your personal information. If you make a request to delete, we may ask you to confirm your request before we delete your personal information.

G. International Data Transfers

When we transfer data internationally, we ensure appropriate safeguards through:

Standard contractual clauses
Adequacy decisions
Binding corporate rules
Other legal mechanisms as applicable

H. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
Enforce agreements

I. Changes to This Policy

We may update this Privacy Policy periodically. Any material changes will be notified to you through email or website announcements. The most recent version will be available on our website.

J. Contact Information

For privacy-related inquiries:

Hysn Pte Ltd
#04-95 Hong Lim Complex
531A Upper Cross Street
SINGAPORE (051531)
Email: privacy [at] practical-devsecops [dot] com

If you would like to request access to the personal information that we may maintain about you, please email us at privacy [at] practical-devsecops [dot] com.

Hysn has a designated Data Protection Officer (“DPO”) to respond to questions and complaints. If you have questions regarding our privacy practices or how we handle your information, please email our DPO at privacy [at] practical-devsecops [dot] com.

Last Updated: Dec 26, 2024