Privacy Policy 

Your privacy is important to Hysn Pte Ltd and its Affiliates (herein collectively “Hysn”). This Privacy Policy explains and covers how we collect, use, disclose, transfer, safeguard, and store your information. Please take a moment to familiarize yourself with our privacy practices. If you have any questions, you can contact us at privacy(at)practical-devsecops [dot] com.

 

A. Overview

Hysn is committed to protecting the privacy and confidentiality of your personal information and takes reasonable measures to protect the privacy and confidentiality of your personal information. This Privacy Policy outlines our commitment to fair information practices. This Privacy Policy applies to personal information that is collected during the normal course of our business, including when you use our corporate websites or applications,  access our software and Hosted Services, and during your other interactions with us, such as when you attend events hosted or attended by Hysn and when you contact us through our third-party partners for customer support (collectively, the “Services”).

Our legal basis for collecting and using personal information depends on the nature and the specific context in which we collect it. Generally, we process personal information based on one or more of the following legal grounds:
(i) Processing is  necessary for our legitimate business interests with you, including direct marketing, provided these  interests do not override  your rights and interests or
(ii) processing is necessary to perform and fulfill a contract with you.

(iii) processing will be done only after obtaining your consent. We will provide you with relevant and clear information on the purpose of the processing in a fair and transparent manner. You may withdraw your consent at any time, but this will not in any manner affect any processing conducted prior to your withdrawal. 

Our Services are intended for individuals aged 18 and above. Hysn does not knowingly solicit or collect information from anyone under the age of 18. If you are a parent or guardian and believe we may have collected information about a child, please contact us at privacy [at] practical-devsecops [dot] com.

 

B. Collection and Sources of Information

Depending on the context in which you interact with us, Hysn may collect or receive the following information:

Account and Profile Information:

This includes information you provide when you create an account with our Services, request a trial, contact support, register for events, or complete surveys. It may also include information such as name, username, email address, phone number, company name, state, country, LinkedIn URL, Twitter URL, GitHub URL, and your photo.

Service Information:

When you use our Services, we collect the information generated through your use of the Services, entered either by you or other users of our services or information that is automatically generated by our Services infrastructure.“

This information may include but is not limited to:

• Name, username, company/organization details (enterprise Dashboard)
• Contact information
• Location data (based on IP address)
• Usage patterns and preferences

Performance and Usage Data:

We collect statistical, usage, configuration, and performance data to:

• Monitor service performance and stability
• Address technical or security issues
• Provide support services
• Improve our Services

This data is de-identified and aggregated before being used for analysis.

Payment Information:

We use third-party payment processors and do not store payment information directly. Our payment processors maintain their own privacy policies regarding data handling. The privacy policies of our current third-party processors may be viewed at https://stripe.com/us/privacy and https://www.paypal.com/webapps/mpp/ua/privacy-full

Automatically Collected Information:

When you access our Services, we may collect information relating to your interactions on our corporate websites, content you provided during chat interactions with our third-party partners, forums, forms, and user experience insights. Where applicable, we use session replay technology to better understand user interactions with our websites or applications.

 

C. Use of Collected Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To process transactions and send related information
• To respond to inquiries and provide support
• To improve and personalize user experience
• To communicate about services and updates
• To monitor service performance and security
• To comply with laws and regulations that apply to us, our affiliates, or third parties with whom we work. ,
• To comply with directions from regulatory agencies, law enforcement agencies, and other public and government authorities.
• To protect our rights and prevent misuse.

Hysn does not sell or rent personal information to third parties. We may share information with third parties only as described in this Privacy Policy. Hysn utilizes marketing automation tools provided by third-party partners to streamline our communications and deliver targeted content or promotions based on your interests and interactions with our platform. Hysn does not use your personal information for any marketing or advertising purposes without your explicit consent. Hysn may personalize your experience by using data to customize recommendations, content, or features to better suit your preferences.

Hysn does not use personal information to train its artificial intelligence models. However,  Content such as performance and usage data may be used to support intelligent features that provide detail-oriented insights and advanced query results to users. These tools leverage artificial intelligence, machine learning, and other technologies to process data-driven content solely for delivering these intelligent features.

 

D. Cookies and Similar Technologies

Hysn and our third-party partners, such as our advertising and analytics partners, use cookies and similar technologies to operate our websites and applications to learn about our users and their likely interests as well as information relating to their visits and interactions with a website or application.

Use of Cookies:

We may collect various forms of information, including entry and exit points for our websites (i.e., referring URLs or their domain names), website traffic statistics, operating system, and browser type (collectively “Traffic Data”). Traffic Data is anonymous and helps us improve user experience.  In addition, when you request pages on our sites, our servers automatically log your IP address. Depending on the cookie, the cookie may expire at the end of your session or may stay (or “persist”) on your computer until the expiration date specified in the cookie.

Controlling or Modifying Cookies:

If you accept a cookie, you can delete it at any time (e.g., as soon as you leave our websites) through your web browser. If you do not wish to receive cookies or wish to manage its acceptance in general, you can set your browser to reject cookies or to alert you when a cookie is placed on your computer. If you choose to decline cookies, you may not be able to use certain features or functionality of our Services that depend on your web browser accepting cookies. Where required, Hysn obtains consent prior to using cookies.

Analytics:

Hysn uses Google Analytics, an analytical service provided by “Google” to monitor our Services. . You can find out more about the types of analytical data collected, how that data is processed, and how to opt out of certain features by visiting www.google.com/policies/privacy/partners/.

 

E. Data Protection Measures

Any information containing personal data will be handled in accordance with all applicable privacy laws and regulations, including without limitation to the GDPR and equivalent laws and regulations. We implement appropriate technical and organizational measures to ensure security, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee training
• Incident response procedures
• Reasonable terms and agreements with third parties and affiliates
• Business continuity plans
• Rectify and notify data or security breaches within a reasonable time
• Notify authorities and statutory bodies in the event of any violation of privacy and confidentiality laws
• Conduct necessary review and audit
• Adhere to Data Breach Notification Procedures

 

F. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion/erasure of your data
• Object to processing
• Data portability
• Withdraw consent

To make a request, please contact us at privacy [at] practical-devsecops [dot] com. We will verify and respond to your request consistent with applicable laws, taking into account the type and sensitivity of the personal information subject to the request. We may request additional information from you to verify your identity and protect against fraudulent requests. If you maintain a password-protected account with us, we may verify your identity through our existing authentication practices for your account and require you to re-authenticate yourself before disclosing or deleting your personal information. If you make a request to delete, we will ask you to confirm your request before we delete your personal information.

 

G. International Data Transfers

When we transfer data internationally, we ensure appropriate safeguards through:

• Standard contractual clauses
• Adequacy decisions
• Binding corporate rules
• Other legal mechanisms as applicable

 

H. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

 

I. Representative

We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact for the following regions:

• European Union (EU)

Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit the following website: https://app.prighter.com/portal/practical-devsecops

 

J. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any material changes will be notified to you through email or website announcements. The most recent version will be available on our website. We encourage you to review this policy regularly.

 

K. Contact Information

For privacy-related inquiries, please contact us at:

Hysn Pte Ltd
#04-95 Hong Lim Complex
531A Upper Cross Street
SINGAPORE (051531)
Email: privacy [at] practical-devsecops [dot] com

If you would like to request access to the personal information that we may maintain about you, please email us at privacy [at] practical-devsecops [dot] com.

Hysn has a designated Data Protection Officer (“DPO”) to respond to questions and complaints within 42 working hours of the request. If you have questions regarding our privacy practices or how we handle your information, please email our DPO at privacy [at] practical-devsecops [dot] com.

Last Updated: Feb 14, 2025